Enrich your customer relationships with the power of automated technology
Eagle:xm’s next generation marketing is the nexus of sophisticated technology and simple good manners. We design automated programs that enable right time dialogues between companies and consumers across the spectrum of digital and print channels. We can identify the strategic lifecycle touch points in which your customers’ actions can be influenced by the triggering of thoughtful, timely and relevant communications.
Whether you’re looking to automate key customer service communications or design a trigger-based marketing program, we offer the experience and the technology infrastructure to drive your business to new heights by delivering improved customer experience, increased sales and reduced operations expense.
Flexible design accommodates your specific requirements
How it’s done
Our triggered communications and personalization programs retrieve transactional data from your existing databases or databases that we manage, then our system automatically reads the data, interprets the information, creates the proper message, then processes and delivers each individualized communication using print and digital channels. During the process, the business rules are applied, customer-specific content is injected, and tracking codes are included to measure program effectiveness.
Download - Triggered Communications Literature
Customer Care & Service Solutions
• Lifecycle & Courtesy Communications
• Notifications & Alerts
• Loyalty Program Updates
• Service Reminders
• Security & Fraud Notifications
• Customer Feedback Surveys
Customer Marketing Solutions
• Acquisition Marketing
• Up-sell / Cross-sell
• Retention Programs
• Consumer Promotions